IHOP
651 Hebron Road
HEATH, OH 43056-1349
(740) 522-6192
- Mon-Thu 6:00 AM to 11:00 PM
- Fri-Sat 24 Hours
- Sun 6:00 AM to 11:00 PM
So unfortunately for me Ruby Tuesday's closed their Heath location. Dang I really liked their burgers and salad bar.
IHOP just opened there after extensive remodeling. I have been to the new IHOP in Heath Ohio two times now.
The first time was horrible. They had been open 2 weeks and we went for breakfeast. The place was a zoo. The poor waitress's were so confused and scattered. I was shocked they didn't have trainers helping them. We did see a manager but he was sitting with some buddies chatting at a table and never noticed the chaos that was surrounding him. Not a good sign.
I ordered biscuits and gravy with link sausage. Hubby ordered 2 eggs, bacon and hashbrowns. Easy peasy. But apparently not so easy at IHOP. Mine came all in separate plates which I thought was odd. I poured them all on one plate and gave the extra plates back to the waitress.
The biscuits and gravy was COLD. Like refrigerator cold. Yuck. I sent it back. She finally (after about 20 mins so hubby was done eating) brought me a new kinda warm plate of biscuits and gravy. At this point I gave up. Took a couple bites and just left it and ate the sausage links. I really feel bad for the waitress we had as she was just a hot mess. Not fair to put new employees out there to take orders when they have not been fully trained.
We got our bill and I about had a heart attack. Two breakfasts came to 35.00. I called the waitress over and had her look. She agreed that something was definitely wrong. She did go fix the bill and bring it back. Apparently she had ordered my food as all sides instead of a meal. At least she fixed it and she took the biscuits and gravy completely off.
Last week my son wanted to go there so we tried it again. Service was much better and things seem to have calmed down. All the food was hot and served promptly so kudos on that. Waitress was great. We had breakfast again but I did not dare order biscuits and gravy. Just got eggs and bacon since that seems safe.
All in all not bad but not great either. I am going to try them for lunch one of these days.